FAQ
Where all do we deliver & How long does the product take to reach ?
We ship all across India. All items in stock are dispatched within 3 business days. Tracking details are shared via email and message.
Where is Malaiyyo situated & can I visit your store?
Malaiyyo is based in Andheri, Mumbai.Our boutique welcomes visitors by appointment only. To schedule a visit, please call +91 98929 28336.
Is COD available?
Yes, Partial Cash on Delivery is available for orders within India. Partial Cash on Delivery requires an advance payment at the time of placing the order.
How do I track my order after it has been shipped?
Once your order is shipped, tracking details are shared via email and message. You may also track your order anytime through the Order Tracking page using your order number and email ID.
How do I make a payment for a Malaiyyo purchase?
We accept Credit & Debit Cards, Net Banking, UPI and Wallets.. All payments are processed via secure, encrypted payment gateways for complete privacy.
Are there any hidden costs?
No. The product price displayed is final. Shipping charges apply to international orders. Import duties, taxes, or tariffs (if applicable) are not included and must be paid by the customer directly to the authorities.
How should I protect my jewellery?
Store your jewellery in an airtight pouch when not in use. Avoid exposure to moisture, perfumes, and chemicals. Do not wear while bathing or swimming, and gently clean with a soft polishing cloth to preserve its finish.
Is it safe to use my credit card online at Malaiyyo.com?
Yes, absolutely. Our website uses advanced SSL encryption and trusted payment systems to ensure safe and secure transactions.